PDF | Electronic commerce is a relatively new concept that crept into the business vocabulary during the s. A picture of electronic. PDF | On Jan 1, , Amir Manzoor and others published E-commerce: an introduction. mental effects of e-commerce and e-business is still in its in- fancy, although it is caite.info Accessed December
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Introduction to E-Commerce: Combining Business and Information Technology . PDF. Portable Document Format. PDM. Product Data Management. PKCS. PDF Drive is your search engine for PDF files. As of today we have 78,, eBooks for you to download for free. No annoying ads, no download limits, enjoy . INTRODUCTİON TO E-COMMERCE. E-commerce is buying and selling goods and services over the Internet. E- commerce is part of e-business as specified.
Database management system Information storage systems Enterprise information system Social information systems Geographic information system Decision support system Process control system Multimedia information system Data mining Digital library Computing platform Digital marketing World Wide Web Information retrieval. For example, UAE has the greatest smartphone penetration of Conversational commerce: Also business over the internet attracts every customer from all over the world and exposure in the new markets enhances the profits of the business firm. There are two ways for marketers to conduct business through e-commerce:
If it is a tangible product, it is sent by transportation. The main points of difference between traditional commerce and E-Commerce are as follows: Advantages of E-Commerce E-commerce uses the technology of digital information processing and electronic communications through internet in business transactions that helps in facilitating and redefining the relationships between or among organizations, and between organizations and individuals for value creation.
Multiple benefits are provided by E-commerce to the consumers in form of availability of goods at lower cost, wider choice and saves time. Internet is treated as a functional and operational medium for consumers, business owners, information seekers, and entrepreneurs. E-Commerce sales would rise in the years to come with the increasing availability of broadband internet services combined with new applications.
E-commerce has several advantages: Physical storefront does not need to be open for customers and suppliers for doing business electronically.
Wide variety of goods are available than ever before.
Companies can now focus more on specific customers by adopting different one-to-one marketing strategy. Response time is reduced more quickly between the seller and the buyer. Email is one of the examples of how people collaborate tQ exchange information and work on solutions.
It has changed the way organizations interact with the suppliers, vendors, and customers. Knowledge of the customer is increased about the product and its varied features.
Thus web is a source of dissemination of information for its customers. There are many websites that helps in reorganizing, revising or editing the digital products. Here one firm offers something for a want of something from another firm for its services.
The popular sites performing these functions are webswap, ubarter, etc. For example instead of accepting cash for a consultancy service from a firm, a person or another firm can buy products in exchange from that firm. A firm can e-mail its customers about any new product and can solve their product related queries and welcome suggestions.
This is a major advantage overcoming the limitation of traditional methods of doing business. E-commerce creates the whole world as a global village from where anyone can buy anything at anytime from anywhere. One of the tools of E-Commerce is sales promotion from where not only the firm gains but also the customers are benefited.
Also business over the internet attracts every customer from all over the world and exposure in the new markets enhances the profits of the business firm. E-Payments are made without any loss of time but security is to be insured when using this system because customers are sending their personal detail related to credit card numbers.
These are encoding, encryption, passwords, etc. E-commerce has become an important tool for small and large businesses worldwide, not only to sell to customers, but also to engage them. Mobile devices are playing an increasing role in the mix of e-commerce, this is also commonly called mobile commerce, or m-commerce. For traditional businesses, one research stated that information technology and cross-border e-commerce is a good opportunity for the rapid development and growth of enterprises.
Many companies have invested enormous volume of investment in mobile applications.
Modern 3D graphics technologies, such as Facebook 3D Posts , are considered by some social media marketers and advertisers as a more preferable way to promote consumer goods than static photos, and some brands like Sony are already paving the way for augmented reality commerce.
Wayfair now lets you inspect a 3D version of its furniture in a home setting before buying. Logistics in e-commerce mainly concerns fulfillment.
Online markets and retailers have to find the best possible way to fill orders and deliver products. Small companies usually control their own logistic operation because they do not have the ability to hire an outside company. Most large companies hire a fulfillment service that takes care of a company's logistic needs. Contrary to common misconception , there are significant barriers to entry in e-commerce. E-commerce markets are growing at noticeable rates.
In , retail e-commerce sales worldwide amounted to 2. Brick and mortar retailers are struggling because of online retailer's ability to offer lower prices and higher efficiency. Many larger retailers are able to maintain a presence offline and online by linking physical and online offerings. E-commerce allows customers to overcome geographical barriers and allows them to purchase products anytime and from anywhere.
Online and traditional markets have different strategies for conducting business. Traditional retailers offer fewer assortment of products because of shelf space where, online retailers often hold no inventory but send customer orders directly to the manufacture. The pricing strategies are also different for traditional and online retailers. Traditional retailers base their prices on store traffic and the cost to keep inventory.
Online retailers base prices on the speed of delivery. There are two ways for marketers to conduct business through e-commerce: Online marketers can offer lower prices, greater product selection, and high efficiency rates. Many customers prefer online markets if the products can be delivered quickly at relatively low price. However, online retailers cannot offer the physical experience that traditional retailers can.
It can be difficult to judge the quality of a product without the physical experience, which may cause customers to experience product or seller uncertainty. Another issue regarding the online market is concerns about the security of online transactions. Many customers remain loyal to well-known retailers because of this issue. Security is a primary problem for e-commerce in developed and developing countries.
E-commerce security is protecting business' websites and costumers from unauthorized access, use, alteration, or destruction. The type of threats include: E-commerce websites use different tools to avert security threats. These tools include firewalls , encryption software , digital certificates, and passwords.
For a long time, companies had been troubled by the gap between the benefits which supply chain technology has and the solutions to deliver those benefits. However, the emergence of e-commerce has provided a more practical and effective way of delivering the benefits of the new supply chain technologies.
E-commerce has the capability to integrate all inter-company and intra-company functions, meaning that the three flows physical flow, financial flow and information flow of the supply chain could be also affected by e-commerce.
The affections on physical flows improved the way of product and inventory movement level for companies. For the information flows, e-commerce optimised the capacity of information processing than companies used to have, and for the financial flows, e-commerce allows companies to have more efficient payment and settlement solutions.
In addition, e-commerce has a more sophisticated level of impact on supply chains: Firstly, the performance gap will be eliminated since companies can identify gaps between different levels of supply chains by electronic means of solutions; Secondly, as a result of e-commerce emergence, new capabilities such implementing ERP systems, like SAP ERP , Xero , or Megaventory , have helped companies to manage operations with customers and suppliers.
Yet these new capabilities are still not fully exploited. Thirdly, technology companies would keep investing on new e-commerce software solutions as they are expecting investment return. Fourthly, e-commerce would help to solve many aspects of issues that companies may feel difficult to cope with, such as political barriers or cross-country changes.
Finally, e-commerce provides companies a more efficient and effective way to collaborate with each other within the supply chain. E-commerce helps create new job opportunities due to information related services, software app and digital products. It also causes job losses. The areas with the greatest predicted job-loss are retail, postal, and travel agencies. The development of e-commerce will create jobs that require highly skilled workers to manage large amounts of information, customer demands, and production processes.
In contrast, people with poor technical skills cannot enjoy the wages welfare. On the other hand, because e-commerce requires sufficient stocks that could be delivered to customers in time, the warehouse becomes an important element.
Warehouse needs more staff to manage, supervise and organize, thus the condition of warehouse environment will be concerned by employees. E-commerce brings convenience for customers as they do not have to leave home and only need to browse website online, especially for buying the products which are not sold in nearby shops. Consumers also gain power through online shopping. They are able to research products and compare prices among retailers. Also, online shopping often provides sales promotion or discounts code, thus it is more price effective for customers.
Customers can also review and track the order history online. E-commerce technologies cut transaction costs by allowing both manufactures and consumers to skip through the intermediaries. This is achieved through by extending the search area best price deals and by group purchase. The success of e-commerce in urban and regional levels depend on how the local firms and consumers have adopted to e-commerce. However, e-commerce lacks human interaction for customers, especially who prefer face-to-face connection.
Customers are also concerned with the security of online transactions and tend to remain loyal to well-known retailers. This process is inconvenient as customers need to pack and post the goods. If the products are expensive, large or fragile, it refers to safety issues. E-commerce has grown in importance as companies have adopted pure-click and brick-and-click channel systems. We can distinguish pure-click and brick-and-click channel system adopted by companies.
E-commerce may take place on retailers' Web sites or mobile apps , or those of e-commerce marketplaces such as on Amazon , or Tmall from AliBaba. Those channels may also be supported by conversational commerce , e.
Conversational commerce may also be standalone such as live chat or chatbots on messaging apps  and via voice assistants. The contemporary e-commerce trend recommends companies to shift the traditional business model where focus on "standardized products, homogeneous market and long product life cycle" to the new business model where focus on "varied and customized products".
E-commerce requires the company to have the ability to satisfy multiple needs of different customers and provide them with wider range of products. With more choices of products, the information of products for customers to select and meet their needs become crucial. In order to address the mass customization principle to the company, the use of recommender system is suggested. This system helps recommend the proper products to the customers and helps customers make the decision during the purchasing process.
The recommender system could be operated through the top sellers on the website, the demographics of customers or the consumers' buying behavior. However, there are 3 main ways of recommendations: It is benefit for consumer experience without physical shopping.
In general, recommender system is used to contact customers online and assist finding the right products they want effectively and directly. From Wikipedia, the free encyclopedia. Conversational commerce: Main article: Supply chain management. Information technology portal. Alternative payments Comparison of free software e-commerce web application frameworks Comparison of shopping cart software Comparison of payment systems Digital economy E-commerce credit card payment system Electronic bill payment Electronic money Non-store retailing Paid content Payments as a service Types of e-commerce Timeline of e-commerce South Dakota v.
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